This year, telequest was once again represented at the international congress trade fair for innovative customer dialog, CallCenterWorld2025, from 25…

Visit telequest from 25th to 27th February 2025 at the 26th international congress trade fair for innovative customer dialog, CallCenterWorld in…

Starting September 1, 2024, a new anti-spoofing regulation will take effect.

As of September 1st, 2024, the Finnish VAT will increase from 24% to 25.5%.

telequest took part in the international congress fair for innovative customer dialogue CallCenterWorld2024 from February 27th to 29th, 2024. We look…

Visit us at the international congress fair for innovative customer dialogue CallCenterWorld2024 from February 27th to 29th 2024 in Berlin.

Content provider of Swedish Premium Rate Numbers must ensure healthy and sustainable services to customers.

The telecommunications service providers in Norway will cancel access from Norway towards +800 UIFN numbers by end of 2023.

The new regulation indicates that from December 16th 2022, certain procedures or certain services may no longer be practiced.

More details on the obligation to report information on providers of 0900-, 118xy and premium voice services on the end-user's telephone invoice from…